Payment Queries

If you think you have been overcharged, these could be a few of the possible reasons:

• All of our prices are in USD, so if you are using a different currency, this may have changed the amount you have ended up paying. 
• In our sales funnel we do have some additional offers, you may have ticked that you'd like one - like a planner template bundle, etc. 

The best thing to do is to first login to the billing portal and have a look at your invoice/receipt to see exactly what you paid for. 

To view invoices and payment details, check out the billing portal here:

https://billing.stripe.com/p/login/14k8z64jg1GZ61a5kk

If you have a Discover card, these are not accepted by stripe in Australia so we cannot accept payments through discover cards. 

Then if you still have questions or concerns please email our team at [e-mail] so we can assist you further.